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Have you ever had a complaint that you thought had been heard but change was never implemented to address the issue?  Have you stopped to ask yourself “why?” “Why was change not implemented?” “Why did they not hear me?” “Were my concerns not valid?” “Am I just a Whiney McWhineface that no one takes seriously?”…

Do you have a few newbies on the team that need an industry/operational crash course? Could you, or your team, maybe just use a review? Fortunately, Advisor Employee Services offers a few programs to Advisors Excel affiliated producers/teams to do just that. Among these is our extremely beneficial New Hire Networking program. Our New Hire…

Positive reinforcement. You’ve heard the term. Maybe while raising a child, training a dog or just flipping through channels. However, do you truly understand what it means to offer positive reinforcement in a business sense? BusinessDictionary.com defines positive reinforcement as a “Condition where the introduction of a stimulus (challenge, penalty, reward, etc.) increases or maintains…

Do you have a pretty resume? No? That doesn’t matter, right? Wrong. Ugly resumes. We’ve made ‘em, we’ve received ‘em, we’ve rejected ‘em. We’re all guilty. However, having an “ugly” resume is a sure-fire way to get rejected right off the bat. Think of that simple piece of paper as your modern day handshake. With…

Here at AES, we LOVE our team! No — seriously — we do. Weird, right? So, how did we get so lucky? Well, maybe it’s luck, but more likely it springs from asking the best questions at the interview in order to find the right person for the job and environment. What continues to hold…

Over the years, numerous studies — including the one discussed here — have found that not only do positive attitudes affect employee satisfaction, but also productivity. As such, it should come as no surprise that when an Advisor approaches us about hiring a new member of their team, a positive attitude is oftentimes at the…

So, you aced the phone interview. Go you! Now, just cross your fingers and wait for that phone call requesting an in-person interview, right? Wrong. Sure, maybe you did ace that interview. Then again, maybe John, Sandy and Veronica did, too — and maybe John and Veronica followed-up with a thank you note. Guess who…

“You will never get a second chance to make a good first impression.” We’ve all heard it. In fact, we’ve said it before in this blog post. While there’s more to a first impression than what meets the eye, what meets the eye is still incredibly important. Specifically, your attire. We’ve heard time and time again…

“You will never get a second chance to make a good first impression.” How often have you heard that phrase? How often have you taken those words to heart? At AES we live them every day. Every time we pick up a phone for a phone interview or speak to a client about a recent…

We’ve all been there – rushing from one appointment to the next when suddenly you’re reminded that there’s an interviewee coming in just a few minutes. “What’s their name? Where did I put their resume? Do we have their resume? Can someone please find the resume?!” You haven’t had time to prep, let alone reflect…